Frequently Asked Questions
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How much do SmartCells Floor Mats cost?
Depending on the application they start at under $30, and come with an 8 year warranty, presenting the best value in the marketplace. Quantity discounts are available.
Custom Anti-fatigue Flooring is quoted per installation.
Do SmartCells Floor Mats come in different colors?
Yes. Standard colors include black, grey and light brown, but are available in a variety of additional colors, surface treatments and patterns.
Can SmartCells® Mat Sections Be Glued Together?
Yes. SmartCells Floor Mats sections can be glued to adjacent mat sections to create a monolithic structure, however, caution must be given to the weight of the resulting multi-section mat because it can be challenging to move.
How do SmartCells® Anti-Fatigue compare with other anti-fatigue mats?
SmartCells® are generationally different than other matting.
- Made of a unique rubber structure, not foam or gel
- Becomes softer as compressed, not harder like foam / sponge
- Will not bottom out like foam
- Highly responsive, like miniature springs that return energy, and provide the perfect balance of stability and instability
- Also available as flooring
- 8 year warranty
Can SmartCells be used over heated flooring?
SmartCells flooring may take a little longer to come up to temperature because of its mass, but once up to temperature it will just fine. As long as the in-floor heating system has been designed properly not to exceed 87.5 degrees F surface temperatures maximum, There should be no issues.
Do SmartCells® mats have an odor?
New rubber has a slight odor that usually dissipates within a few days or weeks. If there is circulating air it is usually unnoticeable. The odor can be blocked if a covering or coating is placed on the mat. Alternatively, good air circulation works well to dissipate the new rubber smell.
How is SmartCells® anti-fatigue flooring installed?
SmartCells anti-fatigue flooring consists of 36×36” tiles. The tiles are cut to fit the area and then edge glued to provide a monolithic surface that looks like a regular floor surface. Edging/Ramping is added where needed.
Detailed installation instructions available by request.
What carpet or vinyl products are appropriate for use with SmartCells®?
Contact SATECH, Inc, for recommended manufacturers. info@SmartCellsUSA.com , (888) 728-3241.
I know SmartCells is designed for standing and walking activities, but can I use SmartCells Shoe Insoles for running and other activities?
Yes. The SmartCells Insoles can be used for many activities to provide additional comfort and protection.
How do I clean SmartCells Shoe Insoles?
Caring for your SmartCells Shoe Insoles is extremely easy and keeping them clean and dry will provide the best longevity. First, remove the insoles from your shoes. Gently pat them with a clean moist towel, then pat them with a dry towel to remove surface moisture.
Then, put them in a spot with good ventilation where your insoles can stay flat; allow to dry completely. If areas of soil remain after cleaning, use a soft toothbrush and warm water to lightly brush the surface. Pat with a clean moist towel and let dry. Taking care of your insoles will lengthen their life, and cleaning them occasionally will keep them looking like new.
Can SmartCells Shoe Insoles be used with orthotics, and arch supports?
Yes but you may need to adjust your shoe size to accommodate both. SmartCells are intended to provide the very best fatigue relief. Use the combination that works best for you.
If SmartCells is used as an unlayment, what flooring surfaces are compatible with it?
Hard Surfaces (Vinyl):
1. 2 mm thick minimum
2. Heterogenous Construction
3. Dimensional Stability Layer
4. Heat Weldable
5. Flexible, not brittle
6. Affixed with Pressure Sensitive Adhesive (PSA)
Soft Surfaces (Carpet Tiles / Carpet):
- Must have flexible vinyl-backing
- May be tile or rolled form
- Affixed with full-spread Pressure Sensitive Adhesive (PSA), acrylic-based
For a more detailed list of compatible brands / styles please contact SATECH, Inc.
With all the cells on the underside, doesn't this create infection control issues?
While it is appropriate to be concerned with the surface area that is potentially exposed to pathogens, infection control issues relating to SmartCells have been put to bed for some time. Here are some responses:
- As you can imagine, this is a consideration for every one of our clients, so it is always one of the first items of discussion. Every infection control team that has evaluated the SmartCells product has given it the green light, so we are not breaking any new ground with this conversation. Infection control personnel DO allow SmartCells mats and flooring into their hospitals.
- While the structure of the SmartCells surfaces present potential for exposure, the material itself is non-porous and is incapable of absorbing liquid, unlike typical foam or sponge based products that are made of cellular structures (like bubble-bath) that contain many, many more times the structural surface area for contamination than SmartCells, especially once they rupture (which is a certainty) or if the coating or cover is ruptured or torn. This is why these mats almost always reek of urine, and why they are often discarded after only months (or a year or so) of use (remember, SmartCells has an 8 year warranty). If organizations have approved that type of fall protection, they will have no challenge approving SmartCells.
- The idea of a sealed bottom has been discussed and tried in many industrial marketplaces, and while it holds some logic on paper, the real world application is not practical. Here is what we have found: First, it adds significantly to the price. Second, if the membrane appropriate for sealing is breached, (even by a single pin hole) the ability to then disinfect the bottom surface is almost entirely restricted, since it has been sealed off.
- The seams where the mat segments are joined can be sealed, so that mats can be in one piece, if desired, eliminating seams.
- If the desired solution is flooring, instead of matting, then the issue of infection control goes away, since the entire SmartCells structure is sealed off entirely, under an additional flooring surface (vinyl or carpet) that is installed on top of the SmartCells, and is cleaned and maintained for infection control purposes in precisely that same way as is currently being done.
- The very best process to put these questions to rest is to do an in-house test, with infection control personnel who can inspect and test on their own. SATECH, Inc. will, of course, be pleased to provide for this.
What is SmartCells® fire rating?
SmartCells® with a carpet or vinyl covering comply with NFPA and UBC Class 1 Fire Ratings. SmartCells with a poly coating achieves a Class 2 fire rating.
Are there any chemicals that should not be used on SmartCells® anti-fatigue mats?
DO NOT USE Hydrocarbon solvents such as paint thinner
DO NOT USE oil-based cleaning solutions suach as Murphy’s Oil Soap or Pinesol
DO NOT USE Paste wax
DO NOT USE Vinyl Cleaners such as Armorall
Can the bottom of the SmartCells® Mat be Sealed?
The idea of a sealed bottom has been discussed and tried in many industrial marketplaces, and while it holds some logic on paper, the real world application is not practical and may not be possible for some mats. Here is what we have found: First, it adds significantly to the price. Second, if the membrane appropriate for sealing is breached, (even by a single pin hole) the ability to then disinfect the bottom surface is almost entirely restricted, since it has been sealed off.
Do SmartCell Anti-Fatigue Mats absorb liquid?
NO. The SmartCells® material is non-porous and is incapable of absorbing liquid, unlike typical foam or sponge based products that are made of cellular structures (like miniature bubbles) that contain many more times the structural surface area for contamination than SmartCells®, especially once they rupture (which is a certainty) or if the coating or cover is ruptured or torn.
How is SmartCells® Flooring cleaned?
Standard SmartCells® Flooring solutions are cleaned in the same way as SmartCells® Matting. However if the solution incorporates a finished floor surface on top of the SmartCells cushion; such as sheet vinyl or carpet tiles, the cleaning guidelines for these surface finishes should be followed according to the manufacturer’s instructions while following typical precautions for a more ‘compliant’ surface. When the SATECH, Poly Coating product option is used, cleaning guidelines are provided.
How are SmartCells® Anti-Fatigue mats cleaned?
Sweep, damp mop, vacuum, etc., just like any floor. Clean up any spills right away. Fruit juice, vinegar, alcoholic drinks or other similar drinks/foods may discolor some non-black colors of mats if they are allowed to sit on the mat surface. Use a light cleaning dilution of Simple Green or comparable cleaner if necessary. Envirox H2Orange2Concentrate 117 is an acceptable degreaser and sanitizer.
For “disinfectant cleaning” use an appropriate dilution of TASKI NDC, a concentrated pH neutral detergent/disinfectant cleaner or OXIVER to provide provide one-step, no-rinse cleaning. These cleaners are EPA registered hospital grade disinfectants that provide protection against bacteria/virus/fungus/mildew. It is also okay to use a dilute bleach (Sodium Hypochlorite) solution or an alcohol-based solution. Autoclaving is also okay, provided it is limited to 1 hour or less and no more than 250 degrees F. An autoclavable formulation is available.
Tips to Moving Anti-Fatigue Mats for Cleaning
Since SmartCells bedside mats are designed to be stable and to stay in place for caregiver activities like standing, walking, wheeling, transferring, etc., they are, by definition heavier than typical unstable, foam-based mats, and generally do not need to be moved. For regular cleaning, we recommend that one end of the mat should be “rolled” toward the middle of the mat, providing access to the floor and the underside of ½ of the mat. Then, rolled back into place after cleaning and drying. Repeat from the other end. SEE SmartCells Fall Protection Special Instructions
The SmartCells® custom mats are heavy, how do we move them?
The mats are intended to be so user friendly that they can stay in place. Research indicates that the surface is very stable for balance-impaired persons and statistically indistinguishable from a standard rigid floor.
The mats will accommodate most typical caregiver activities like standing, walking, wheeling and transferring, without having to move the mats. For more intense cleaning, requiring mat removal, roll the entire mat then “tip” it from one end to a standing position. It can then be easily transported on a wheeled device. SEE SmartCells Fall Protection Special Instructions
Do SmartCells® mats contain latex?
NO. SmartCells® custom mats are made from synthetic rubber not natural rubber.
Latex is technically a generic term meaning milky liquid. It can apply to the natural rubber tree sap from which is coagulated an isoprene polymer commonly referred to as natural rubber. It can also apply to the pre-coagulant phase of synthetic polymer manufacture. Since the polymerization occurs in an aqueous phase the milky liquid that occurs prior to coagulation of the polymer is called latex.
The term latex is most generally used to refer specifically to natural rubber.
However, the type I allergy that can occur with skin contact with a latex product always refers to natural rubber latex. The allergic reaction is a response to proteins that occur in natural rubber latex. They simply do not exist in synthetic rubber latex.
How is SmartCells® affected by rolling loads?
The force required to roll objects on SmartCells is dependent on the size of the wheels and the weight of the object.
According to research conducted by Frasier Health Authority, BC, Canada, in February, 2009:
“The maximum acceptable limit for pushing the equipment as determined using the Snook tables was 24 kg for initial forces and 15 kg for sustained forces. All forces measured to push the Arjo Sara Lift, Arjo Tempo lift and the wheelchair over both surfaces fell within ergonomics guidelines and is considered a low risk of injury (Snook, 1991).
Pushing the equipment on the responsive flooring required a higher push force than pushing on the regular flooring in all conditions with all equipment. However, the responsive flooring push forces still fall within ergonomics guidelines and would be considered an acceptable implementation by the Workplace Health Ergonomics team.”
How slippery are SmartCells® Custom Mats in the presence of liquid?
SmartCells® has an elevated coefficient of friction. Friction test results can be supplied, upon request. SmartCells® anti-fatigue custom mats, runners and flooring are available with optional additional anti – slip surface treatments, as well.
If SmartCells® is covered by another surface, how does that effect cushioning?
When covered by approved carpet tiles the cushioning can increase. When covered by approved vinyl, the cushioning may be slightly reduced, but remains highly effective in reducing fall related injuries, and as an anti-fatigue surface.